Privacy Policy

Effective Date: 07/19/2025

Tri Town Cabinets, Counters and Flooring (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information, particularly when you submit inquiries through our website or communicate with us by phone or text message.

Information We Collect

When you fill out an inquiry form on our website or communicate with us, we may collect the following types of information:

·      Name

·      Phone number

·      Email address

·      Address or project location (if provided)

·      Details about your project or inquiry

·      Any other information you choose to share with us

How We Use Your Information

We use the information we collect to:

·      Respond to your inquiries and provide requested services

·      Schedule appointments or consultations

·      Communicate with you about your project, estimates, timelines, or updates

·      Send appointment reminders, confirmations, or follow-ups

·      Improve our customer service and overall experience

Text Messaging & Phone Communication Consent

By providing your phone number through our website inquiry form, you consent to receive communications from Tri Town Cabinets, Counters and Flooring via phone call and text message. These communications may include appointment scheduling, project updates, responses to inquiries, and customer service-related messages.

·      Message frequency may vary

·      Message and data rates may apply

·      Consent to receive text messages is not a condition of purchase

You may opt out of receiving text messages at any time by replying STOP to any message. You may also contact us directly to request removal from our messaging list.

Use of Third-Party Services

We use third-party communication platforms, including Dialpad, to manage phone calls and text messaging with our customers. These service providers may process your information on our behalf solely for communication purposes and are required to maintain the confidentiality and security of your information.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no method of transmission over the internet or electronic storage is completely secure, we strive to use commercially acceptable means to protect your information.

Your Privacy Rights

You have the right to:

·      Request access to the personal information we have about you

·      Request corrections to inaccurate information

·      Request deletion of your personal information, subject to legal or business obligations

·      Withdraw consent for communications at any time

To exercise these rights, please contact us using the information below.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Tri Town Cabinets, Counters and Flooring
8253 Wicker Ave., St. John, IN 46373
(219) 212-4518
admin@tritowncabinets.com

By using our website or submitting your information through our inquiry form, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.